Senior Business Solutions Analyst
Senior Business Solutions Analyst
Johns Hopkins University Libraries I Sept 2024 - Present
Johns Hopkins University Libraries I Sept 2024 - Present
Partnered with senior leadership and library stakeholder teams to develop theories of action, define testable hypotheses, and identify measurable success criteria for new features, services, and learner-facing initiatives.
Designed statistical forecasting models and causal inference analyses (mixed-effects, regression) to evaluate policy impacts and forecast future outcomes on scholarly publishing, ultimately saving the libraries from spending an additional two million dollars per year.
Conducted exploratory analysis on millions of learner and patron interactions to uncover behavioral and operational patterns that can be used to improve the libraries’ ability to support scholarship, research, and learning.
Built self-service analytics tools (Power BI, Alma Analytics SQL OBIEE) that provide non-technical stakeholders with real-time access to key performance metrics, improving data accessibility and operational decision-making.
Collaborated with engineers to improve data pipelines, event instrumentation, and data quality, ensuring accurate measurement of user behavior and product engagement.
Translated complex statistical findings into compelling narratives for non-technical audiences, driving adoption of insights across teams.
With more than 7.3 million items in a variety of physical, digital, and electronic formats, the Sheridan Libraries provide the major library research resources for Johns Hopkins University. The Johns Hopkins University (JHU) Library collects, organizes, preserves and provides access to a rich and unique record of human thought and creativity in a variety of formats, in support of the teaching, research, and mission of the university. As one of the world’s leading research libraries, and in keeping with JHU’s global reach, the library also strives to support the global community of scholars through our collections and services.