Learning Operations Analyst
Learning Operations Analyst
Alliance Safety Council I Aug 2022 - Present
Alliance Safety Council I Aug 2022 - Present
Delivered behavioral analytics and insights for thousands of courses serving 250,000+ learners using SQL, Tableau, and QuickSight to guide product improvements and operational decisions.
Identified data quality issues and improved event instrumentation and data collection processes to support more accurate measurement of learner engagement and outcomes.
Built user-centric dashboards and automated reporting to support data-driven decision making across cross-functional teams.
Applied machine learning, data mining, and statistical modeling to uncover trends in learner performance, training quality, and operational gaps.
Led the development of a centralized data strategy and ETL architecture to improve data accessibility and reliability.
Designed learning outcome surveys and evaluation frameworks to measure student learning outcomes and program efficacy.
"Alliance Safety Council began 65 years ago with a staff of only three people.
Today, we are one of the nation’s largest training councils, with five state-of-the-art facilities in Baton Rouge, Gonzales, Addis and Walker, LA, dozens of network partners, more than 100 skilled team members and over 1,300 innovative training courses.
Each year, we help more than 270,000 workers become job ready and safety aware with best-in-class training and customer service. In every state, and around the globe, we have brought advanced courses and solutions with one goal in mind: To create a workplace that’s safer and a workforce that’s smarter."